Website Acceptable Terms (at premium level only) PLUS: Videos on how to complete your documents Group support via Facebook

1. What do the levels mean? They explain your document options and support options. Learn more here > 2. Which level should I choose? If in doubt, start with a lower level - you can upgrade later for longer support or more editing flexibility. 3. What do I get in the support period? Unlimited support in the KoffeeKlatch Facebook customer group. Free updates and extra materials. Access to our ‘KoffeeKlatch zone’ with resources to manage clients confidently. Access to customer-only live events and replays 4. Who writes these documents? Our team of legal and business experts writes them, and key customers review them to ensure they fit real-world use. Find out more here > 5. Are all the levels editable? What you can change depends on the level you purchase: Basic level: Designed for pre-startups to get started with training and core concepts. You can complete the documents but can’t edit them. The main agreement can be tweaked via the Booking form Standard level: Complete the documents and add your logo. Premium level: You can fully edit the main agreement or add it to your website in HTML. 6. Why are the lower levels locked? We include support by using standardised documents. This helps us offer advice without extra legal fees, while keeping documents up-to-date and affordable. 7. Will my documents make me compliant? They help you meet legal obligations and protect your business. To stay compliant, follow good practices and avoid edits that reduce your rights or add risks. 8. Why can’t I remove the KoffeeKlatch copyright claim from my documents? The documents are KoffeeKlatch copyright. You’re licensed to use them in accordance with our terms, but others need permission to reuse them. 9. What is the difference between Global and UK options? UK version: Optimised for UK businesses and data sharing (with tweaks for Scotland/NI if needed). Global version: For use if you or your client is outside the UK. See here for more information > 10. Can I get phone or private support? One-to-one support isn’t included but can be purchased. Find out more here >

Website Acceptable Use Terms

£80.00 plus VAT

Do you need a website acceptable use policy?

If you want to let people know not to copy your work, or make sure they don't treat your website as advice you need to be clear with them. This policy is the best way to do that. The Website Acceptable Use Terms is a policy designed to be shown on your website and sets out the following:

Copyright and IP
Liability
Permitted use
Rules

Website terms of use are designed to be used alongside your terms of business (the contract between you and your client) and your Data Privacy Policy. They are not designed to substitute for either document. Note: This policy is available for free when purchased alongside any terms of business and either the GDPR Privacy Policy or a GDPR group.

What's Included

Website Acceptable Terms (at premium level only)

PLUS:

Videos on how to complete your documents
Group support via Facebook

FAQs

1. What do the levels mean?
They explain your document options and support options. Learn more here >

2. Which level should I choose?
If in doubt, start with a lower level - you can upgrade later for longer support or more editing flexibility.

3. What do I get in the support period?

Unlimited support in the KoffeeKlatch Facebook customer group.
Free updates and extra materials.
Access to our ‘KoffeeKlatch zone’ with resources to manage clients confidently.
Access to customer-only live events and replays

4. Who writes these documents?
Our team of legal and business experts writes them, and key customers review them to ensure they fit real-world use. Find out more here >

5. Are all the levels editable?
What you can change depends on the level you purchase:

Basic level: Designed for pre-startups to get started with training and core concepts. You can complete the documents but can’t edit them. The main agreement can be tweaked via the Booking form
Standard level: Complete the documents and add your logo.
Premium level: You can fully edit the main agreement or add it to your website in HTML.

6. Why are the lower levels locked?
We include support by using standardised documents. This helps us offer advice without extra legal fees, while keeping documents up-to-date and affordable.

7. Will my documents make me compliant?
They help you meet legal obligations and protect your business. To stay compliant, follow good practices and avoid edits that reduce your rights or add risks.

8. Why can’t I remove the KoffeeKlatch copyright claim from my documents?
The documents are KoffeeKlatch copyright. You’re licensed to use them in accordance with our terms, but others need permission to reuse them.

9. What is the difference between Global and UK options?

UK version: Optimised for UK businesses and data sharing (with tweaks for Scotland/NI if needed).
Global version: For use if you or your client is outside the UK.
See here for more information >

10. Can I get phone or private support?
One-to-one support isn’t included but can be purchased. Find out more here >

Already own this?

Upgrade below for longer support, updates, and editable documents
(NOTE: you must be logged in with the email address you purchased the original item)

Extend your contract for new services

Add ons extend the range of your contract, and upgrades are for the contracts you already own.

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Customer testimonials

I appreciate the time and effort that has gone into creating detailed videos to guide us through the contracts we purchase. I’ve found the very helpful to understand the contract better, and have found it invaluable to be able to go through it at my own pace. I’ve also been able to return to the videos when I’ve forgotten something.

Kiran Malhi

Virtual with KM

KoffeeKlatch contracts are fantastic for covering all you need when working with clients. They tick all the boxes and cross all the ‘t’s’. With such a wide range of clients and so many different projects I feel fully confident that Ive covered every eventuality.

Angie Phillips

A.N.G. Design Consultancy

Amazing products and incredible customer service and support! Highly recommend to any small business owner!

Holly Graham

Wonderfully supportive for any issues you have after buying contracts. Highly recommend!

Shelby Allen

Sully & Seb VA

Got the documents I needed and the support through the Facebook group is excellent. I have no hesitation in recommending KoffeeKlatch … at all!

Rachel Harris

RAH Virtual Business Support

The Terms of Business are written in plain English, there are excellent support videos provided for each form/section which helped me to understand the purpose and reasoning behind each clause, there were certainly things I would never have considered. There is a back catalogue of live recordings in the Facebook group which have been incredibly helpful and the support and speed of responses from KoffeeKlatch in the Facebook group is unbelievable. I feel in very safe hands and feel like they have my back!