Power hour

1. What can a Power Hour cover?
Power Hours can cover contract reviews, business processes, client issues, GDPR questions, or anything else where you need expert eyes and advice. It’s your hour to get focused, practical support on the stuff that matters to your business.

2. How long are they valid for?
Power Hours are valid for 90 days from the date of purchase. They must be booked and used within that time – unused sessions will expire.

3. How does it work?
Once you purchase, you’ll get access to a booking link. Just choose a time that suits you, and you’re all set.

4. Can I use it for urgent work?
No – Power Hours aren’t for urgent requests. If you need something within 48 hours, please contact us first to check availability before purchasing.

5. Can I record the session?
Yes – you’re welcome to record the call. With your consent, I can also record it and send you notes afterwards.

6. What’s not included?
The Power Hour covers live support during the session only. It doesn’t include any work done outside that hour.

7. Can I cover multiple topics in one session?
Yes – but the more you want to cover, the less depth we’ll be able to go into. We’ll use our best efforts to get through as much as possible.

8. Can I reschedule?
You can reschedule once with at least 48 hours' notice. Early alternatives aren’t guaranteed and depend on availability. No-shows or cancellations with less than 48 hours’ notice won’t be refunded or rescheduled.