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Does your client want you to use a laptop provided by them?

woman working on multiple laptops

If you’re a Virtual Assistant, OBM, freelancer or contractor working online, you may be hearing this more often: “For GDPR / Cyber Essentials / data security reasons, you’ll need to use a laptop provided by us.” It’s usually presented as sensible.Sometimes as non-negotiable.Occasionally as “required”. Before you agree, stop. Because while this request often comes […]

Do you need an Online Business Manager contract

If you are using an Online Business Manager or recruiting one, you need a contract to protect the pair of you. You are letting someone into the very heart of your business. You are going to have to let them see and change the business processes and that means giving them access to confidential information, […]

Does Online Business Manager describe your services?

. An Online Business Manager can help your client break the log jam How do you know if your client needs an Online Business Manager? If they have too many freelancers reporting to them. If they can’t find time to talk to you and give you the work they asked you to do., or if […]

Should you be worried or thrilled if your VA is using AI?

Have you thought about how your VA is using AI? Here at KoffeeKlatch we are all in favour of anything that makes you or your business more efficient. Having a tech savvy VA using AI to support you can be a great idea. And as self employed business owners it is largely up to them […]

Are your contracts AI ready? 5 things you should know

Are you ready for AI in your business? Artificial intelligence (AI) based software and chatbots are increasingly popular in the business world. After all what’s not to like? Why not pay a small fee for software to generate everything you want from words, to images, to answering customer queries, analysing your data and more? Here […]

Top tips to protect your client’s data when travelling

Who thinks about securing data when travelling? Your clients are bound to access data when travelling. In the age of the smart phone, data privacy, and hacking you and your client are going to have to think about data privacy before anyone leaves home. Taking personal data to high risk countries? Some countries, such as […]

Online course creation – 5 ways VA can help

Are you providing online courses as well as ‘in the room’ There are so many pieces you need to fit together to create, sell, and administer an online course. From choosing the right platform to making sure your programme stands out as the one your customers really need to choose. You need a VA to […]

Do employment agency regulations affect your freelance team?

When does having a team make you an employment agency? You think you’ve got an outsourced team that supports your clients. But does the law think that you have “employment business”? You can be an “employment business” if you supply workers to do work for other organisations. Employment businesses (or employment agencies) are covered by […]

How to share Mailchimp with your VA in a GDPR compliant way

Would you like to know how to share your Mailchimp account with your VA in a GDPR compliant way?  It is not always obvious how to do this. It can be very tempting to just hand over your Mailchimp log in and ask your VA to do everything for you.  But is this the GDPR […]

How to give your VA access to your Facebook page

Top things to think about before you share your Facebook log ins Your Facebook account is set up in your name (not a business name or a fake name – that would be a breach of the Facebook rules) Then you set up a Facebook page so you could focus the content on your business. […]

Planning for holidays -email tips and tricks for your out-of-office strategy

Are you irritating clients with your out-of-office messages? Now is a great time to plan what you are going to do. We were renewing our professional indemnity insurance this week and had some trouble with the forms. Having phoned and got some help we then sent them back with a few days to spare only […]

How to Manage a VA Writer to Achieve Maximum Output

The main focus of any business venture is to boost sales quickly. It requires an executive to assign the tasks to his team. If the manager is working individually, without having a team, s/he can achieve a target by hiring virtual assistants (VA). You don’t have to do it ‘all’ by yourself – Elizabeth Dehn […]

What can you do to prepare your VA business for Brexit?

While politicians fight over the right kind of Brexit or no Brexit, business has to go on. If you are a VA trying to support your clients and their plans from November onwards, here are some things you can sort out or keep an eye on now that will make everyone’s life a little easier. […]

Staying on Track: What Happens After Time Tracking?

Over the last few months, I’ve shared posts about time tracking,  and one of the things that I’ve been asked about is “What happens next? What do I do AFTER I’ve tracked my time?” One of the best ways to stay organised and keep on track with your projects is to create a monthly plan. […]

How to Track Your Time

Sonia was a web designer who worked from home. She found herself in a funk and didn’t feel she was as productive as she could be. At a friend’s urging, Sonia began using a time tracker. She was amazed to see how much time she was filling with minor tasks (like checking Facebook on her […]

3 Strategies To Eliminate Procrastination

Procrastination is a dirty word when you’re a business owner. As an employee, you can get away with a lot of procrastinating, but when you report to you procrastination can be the death of your business. If you procrastinate over doing tasks, there is no one is left to complete them, unlike in the workplace […]

7 Tips And Tricks To Maintain Privacy And Remain Safe When Working Virtually

Global outsourcing is a relatively new thing in the business world – especially with small and medium businesses. This kind of outsourcing – namely hiring VA’s – can prove to be extremely useful and helpful. You could save yourself a lot of time and money this way. However, there are – as with many new […]

Scots or English law – what’s best for my Terms of Business?

Your Koffeeklatch Terms of Business work well in Scotland because the Scottish and English legal systems – in contract law – are closely aligned. (In other areas of law, there are significant differences. On buying and selling houses, for example, lots of people say Scots law is better, and they’re probably right!).   But the […]

Are you worried your client is not paying you?

Having a problem getting paid? Your customer has been paying you for a few months and your lovely prepayment arrangement and terms of business have gone down well. You think they’re happy (you have checked haven’t you?) and you are happy with the work, but suddenly the payments slow up. If you are using KoffeeKlatch […]