Do you know how popular podcasts are?

More than 50 thousand podcasts are hosted in the UK and the figures worldwide run into millions. Almost everyone has heard a podcast and many of us have regular favourites we return to. It’s a growing medium for businesses to engage with and educate customers. Personally, I think audio only is always going to go […]

Should you be worried or thrilled if your VA is using AI?

AI

Have you thought about how your VA is using AI? Here at KoffeeKlatch we are all in favour of anything that makes you or your business more efficient. Having a tech savvy VA using AI to support you can be a great idea. And as self employed business owners it is largely up to them […]

Are your contracts AI ready? 5 things you should know

AI

Are you ready for AI in your business? Artificial intelligence (AI) based software and chatbots are increasingly popular in the business world. After all what’s not to like? Why not pay a small fee for software to generate everything you want from words, to images, to answering customer queries, analysing your data and more? Here […]

Should you share passwords in a GDPR world?

Team members securely sharing account access using password management tools

Editor’s note (2026):This article was originally written in 2019. Since then, the risks around password sharing and client access have increased significantly due to mobile working, cloud integrations and AI-enabled software. You may also want to read: • Is Sharing Logins with a VA Safe? What UK Small Businesses Need to Know• Your Phone Is […]