Bookkeeper AI ready Terms of Business | Addon

1. How does Add-On pricing work?

• Add-ons are only available if you own the relevant base contract or have one in your cart. 
• They start at £10 for a basic-level add-on. 
• You can view the add-on price by checking the details of the desired add-on at the level you have in mind. 

2. What will I receive? 

• Add-ons are designed to extend the range of your contracts. If you offer more than one service, you don’t need multiple contracts - you simply extend your existing one (as long as it is within the same range). 
• Depending on the add-on, you will receive one or more Booking forms with detailed sections tailored to the additional service you are providing. 

3. How do I purchase Add-Ons?

• You can only purchase add-ons if you currently own the relevant base contract or have it in your cart along with the add on. 
• Log in with the same email address you used for your original base contract purchase before adding an add-on to your cart - this verifies your eligibility. 
• If you have purchased multiple items on different occasions, ensure you’re using the email associated with the specific base contract you wish to extend.

4. Does buying an add-on give me new support time?
No - your support dates are always tied to your original base contract purchase.

5. Can I upgrade an add-on later?
No - choose the level you want when you buy your add-on.

6. What if I’m out of support?
Repurchase your base contract using your alumni discount code, then add any new add-ons you need.

7. How do I check my support status?
Log into your account with the same email address you used to make your original purchase - your dates will be listed there.