Who Owns Canva Designs Created for a Client?

Canva copyright guide

Who owns Canva designs created for a client? That question came up in support last week when a VA was filling in the copyright section of her contract. She had created a workbook for a client using Canva, and the contract asked what copyright she was assigning. So she paused. Because the real question suddenly […]

How to share Mailchimp with your VA in a GDPR compliant way

Would you like to know how to share your Mailchimp account with your VA in a GDPR compliant way?  It is not always obvious how to do this. It can be very tempting to just hand over your Mailchimp log in and ask your VA to do everything for you.  But is this the GDPR […]

How to give your VA access to your Facebook page

Top things to think about before you share your Facebook log ins Your Facebook account is set up in your name (not a business name or a fake name – that would be a breach of the Facebook rules) Then you set up a Facebook page so you could focus the content on your business. […]

How to Manage a VA Writer to Achieve Maximum Output

The main focus of any business venture is to boost sales quickly. It requires an executive to assign the tasks to his team. If the manager is working individually, without having a team, s/he can achieve a target by hiring virtual assistants (VA). You don’t have to do it ‘all’ by yourself – Elizabeth Dehn […]

What can you do to prepare your VA business for Brexit?

While politicians fight over the right kind of Brexit or no Brexit, business has to go on. If you are a VA trying to support your clients and their plans from November onwards, here are some things you can sort out or keep an eye on now that will make everyone’s life a little easier. […]

Staying on Track: What Happens After Time Tracking?

Over the last few months, I’ve shared posts about time tracking,  and one of the things that I’ve been asked about is “What happens next? What do I do AFTER I’ve tracked my time?” One of the best ways to stay organised and keep on track with your projects is to create a monthly plan. […]

3 Strategies To Eliminate Procrastination

Procrastination is a dirty word when you’re a business owner. As an employee, you can get away with a lot of procrastinating, but when you report to you procrastination can be the death of your business. If you procrastinate over doing tasks, there is no one is left to complete them, unlike in the workplace […]

7 Tips And Tricks To Maintain Privacy And Remain Safe When Working Virtually

Global outsourcing is a relatively new thing in the business world – especially with small and medium businesses. This kind of outsourcing – namely hiring VA’s – can prove to be extremely useful and helpful. You could save yourself a lot of time and money this way. However, there are – as with many new […]

Scots or English law – what’s best for my Terms of Business?

Your Koffeeklatch Terms of Business work well in Scotland because the Scottish and English legal systems – in contract law – are closely aligned. (In other areas of law, there are significant differences. On buying and selling houses, for example, lots of people say Scots law is better, and they’re probably right!).   But the […]

Are you worried your client is not paying you?

Having a problem getting paid? Your customer has been paying you for a few months and your lovely prepayment arrangement and terms of business have gone down well. You think they’re happy (you have checked haven’t you?) and you are happy with the work, but suddenly the payments slow up. If you are using KoffeeKlatch […]

Why you should let your VA send a substitute to cover holidays

It’s the holiday season again and your VA is probably trying to arrange a substitute to cover school holiday cover and trips to the seaside. Some are even going on package holidays abroad. How do you feel about your VA arranging a substitute? Some clients get very nervous about this. Your first instinct may be […]

Starting Your Virtual Business – Before You Create Your Website Create This

You’ve started your virtual business. Whether you’re a Virtual Assistant starting your own company,  trainer or coach or just exploring your potential side hustle, there’s something you need to do before you jump into building your website. If you don’t do this, all of your marketing will fail. I don’t say that for dramatic impact, […]

Is your Bookkeeping Virtual Assistant breaking the law on bookkeeping?

For busy business owners, giving your bookkeeping and financial admin to a Bookkeeping Virtual Assistant is a no brainer. It makes a lot of sense to get rid of all that and to focus on what you do best. Before you relax and heave a sigh of relief – here’s something you (and your VA) […]

Social Media – how to give your assistant access

I was chatting to someone who was just about to recruit a Virtual Assistant or Social Media Manager to do her social media for her. It seemed like a great idea to find someone to schedule all the posts. My busy business owner was happy to create the graphics – it is one of her […]